1. Purpose

To outline the procedures for lodging complaints and handling disciplinary actions against teaching professionals.

2. Scope

Applies to all registered teachers and any individual or institution wishing to file a complaint with BOTEPCO.

3. Submitting a Complaint

Complaints must be submitted in writing with evidence and the complainant’s contact details.

4. Investigation Process

The Council will review and investigate complaints in a fair and timely manner. Interim measures may be taken.

5. Disciplinary Actions

Sanctions include warnings, suspension, or deregistration depending on the severity of misconduct.

6. Appeals

Affected parties may appeal a decision within 14 days of notification.